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When an Industry Member receives a Material Inconsistency notification, is it required to contact its Customer to confirm the Customer’s information?

When an Industry Member receives a Material Inconsistency notification, is it required to contact its Customer to confirm the Customer’s information?

Resolving a Material Inconsistency requires that a Reporter follow the Material Inconsistencies Procedure as set forth in the Full CAIS Technical Specifications for Industry Members to confirm or correct the record that generated the Material Inconsistency. The Material Inconsistencies Procedure does not require the Reporter to contact the Customer to confirm the Customer’s information. For more information on Material Inconsistencies, see the Material Inconsistencies section of the Full CAIS Technical Specifications for Industry Members

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Yes